Inbox & automation

Add a WhatsApp chat button to your website

Settings → WhatsApp → WhatsApp Chat Widget makes a copy-paste code for a floating WhatsApp button. The button is free; typed Inbox replies carry no PayPerWA fee, chatbot replies ₹0.20.

Last reviewed 9 November 2026

The widget is a floating WhatsApp button for your own website. A visitor taps it and WhatsApp opens a chat with your connected number, with a message you chose already typed in.

What it costs

The button itself is free. When the visitor sends the message, a 24-hour window opens and the chat shows up in your Inbox. Replies you type there carry no PayPerWA fee; Meta's first 1,000 service messages per number per month are free, then Meta's rate applies. Chatbot replies carry the usual PayPerWA fee of ₹0.20 ($0.004 on a USD wallet). See the 24-hour window.

Set it up

  1. Open Settings → WhatsApp and click WhatsApp Chat Widget.
  2. Write the welcome message, then pick the position (bottom right or bottom left), colour, size and whether the button shows on mobile. The preview updates as you change them.
  3. Click Copy Embed Code and paste the code just before the </body> tag of your website.

This is a button for your own website, not Meta's Click-to-WhatsApp ads. PayPerWA does not create or manage ads, but chats that start from such an ad arrive in your Inbox like any other.

Still stuck?

Chat with a person on WhatsApp or raise a ticket with a screenshot. We reply on every ticket by email.

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