Billing
Add a payment method in Meta (fixes error 131042)
Meta needs a card on your WhatsApp Business Account before it delivers paid messages. Where to add it and how PayPerWA shows the status.
Last reviewed 9 November 2026
Meta bills its per-message fee directly. If your WhatsApp Business Account has no valid payment method, Meta rejects every paid message with error 131042 "Business eligibility payment issue". PayPerWA refunds its fee for those messages, but nothing is delivered until the payment method is fixed.
Add or fix the payment method
- Open WhatsApp Manager (business.facebook.com/wa/manage) and select your WhatsApp Business Account.
- Go to Account tools → Payment settings (also reachable from Business settings → Billing & payments).
- Add a credit or debit card, or a UPI/net banking method where Meta offers it, and set it as the primary method.
- Add your GST number under business info if you want it on Meta's invoice.
Check the status in PayPerWA
The channel card in Settings → WhatsApp shows the Meta payment status that Meta reports for your number. Click Refresh after adding the card; Meta usually clears the block within minutes.
Card added but still failing
- The card may have been declined on Meta's small verification charge. Try another card.
- Meta may have paused the account for unpaid invoices. Settle the balance in Billing & payments.
- Still blocked after an hour? Raise a ticket with your WABA ID and we check with the Meta status API.
Still stuck?
Chat with a person on WhatsApp or raise a ticket with a screenshot. We reply on every ticket by email.